flight arrival pickup: Rates are based on hourly rate with 3-Hour minimum
The Basic Airport
Transfer rates are based on pickup and drop-off without any delay or
waiting time for Domestic flights. Your reserved vehicle is dispatched
according to the flight estimated arrival time provided by the airline-automated
system. The hourly rate with a 3 Hour minimum charge (time based from
garage to garage) is applicable to delays caused by:
airlines - providing inaccurate ETA or wrong gate/terminal information,
delay or loss of luggage or luggage arriving on a different flight,
last minute flight cancellation and the car is already at pickup location
or already on its way - or - The airport traffic - such as airplane
waiting on airfield for available terminal. Or any unforeseen circumstance
- such as bad weather conditions.
Based on hourly
rate with 3-hour minimum charge (time based from garage to garage).
The rates and the minimum hour requirement may be changed during special
events, holidays and/or by our affiliates' special requirements.
Note: The published
rates may vary based on negotiated rates with our affiliates in each
city or if a specific limousine company is requested.
24 hour notice prior to the scheduled pickup time (based on the
local time zone of the pick up location) to avoid late cancellation
or no-show penalty. The cancellation policy may be changed during special
events, holidays and/or by our affiliates' cancellation policy requirements.
No Show Charge
If you are unable to locate the chauffeur, please call our 24-hour dispatch
at 1-888-553-0043 or 818-755-0044. Our dispatch will be able to locate
our chauffeurs right away with 2-way radios. A No Show Charge (full
charge) will be applied if the passengers fail to call our dispatch
before leaving the scheduled pickup location. A No Show Charge will
also be applied if the client fails to inform us of the cancellation.
Transportation Service can also arrange your ground transportation overseas
with our affiliates worldwide. Please call to inquire for your international
travel arrangements at 1-888-553-0043
or Fax: 818-755-0005.